Privacy Policy

Don-Clem Technology Ltd ("DCT", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you use the Stakflows platform and related services. This policy applies to users of the Stakflows platform worldwide, and it is designed to comply with the General Data Protection Regulation (GDPR), the Nigeria Data Protection Act 2023 (NDPA), and the California Consumer Privacy Act (CCPA/CPRA).

1. Data We Collect

a. Personal Data

  • Full name, email address, phone number, company name, role.
  • Account credentials (hashed passwords, authentication tokens).

b. Usage & Device Data

  • IP address, browser type, OS, device identifiers.
  • Feature usage logs, time-stamps, session history.

c. Project & Content Data

  • Documents uploaded, task interactions, performance metrics.

d. Payment Information (Paid Plans Only)

  • Billing address, card details (processed via Stripe), tax information.

2. Lawful Basis for Processing

We process personal data based on one or more of the following legal bases: contractual necessity, legitimate interests, legal obligations, and user consent (where applicable).

3. Use of Personal Data

  • To deliver and maintain the Stakflows platform.
  • To manage your account and provide support.
  • To improve platform performance and security.
  • To send transactional messages and service updates.
  • To comply with applicable legal requirements.

4. Data Sharing

We do not sell personal data. We only share data with trusted third parties under strict contractual obligations, including cloud infrastructure providers, payment processors, and legal authorities when required by law.

5. Data Transfers

Transfers outside the EU, UK, or Nigeria are safeguarded using Standard Contractual Clauses (SCCs) or equivalent international mechanisms.

6. Data Retention

Data is retained as long as necessary for operational, legal, or compliance purposes. Accounts inactive for 18 months may be deleted after notification. Backups are securely erased after 30 days.

7. Your Rights

  • Right to access, correct, or delete your data.
  • Right to object to or restrict processing.
  • Right to data portability.
  • Right to lodge a complaint with your local regulator.
  • California residents have the right to opt-out of data sale.

8. Children’s Data

Stakflows is not intended for users under the age of 18.

9. Contact

Questions? Contact our Data Protection Officer at privacy@donclemtech.com.